Policies And Forms

Payment and Cancellation Policy

Clients are asked to maintain a valid credit card on file, but have no worries! Your credit card information is secure and you will not be charged unless there is a cancellation(s) or appointment change(s) fewer than 48 hrs prior to your appointment start time. Deposits will be applied at the time of booking for any service $150 or above in the amount equal to 50% of service charge. If you reschedule or cancel your service with a greater than 48-hour notice, the deposit will be applied to your future service. In the event of a less than 48-hour notice, the deposit will be forfeit. 

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I value my clients and their time, and understand that sometimes, things happen that are outside of our control. I will make every effort to work with you and accommodate your schedule. However, that may not always be possible, as I have to be fair to all my clients. So please get in touch with me the soonest you know that you will have to reschedule or cancel and we can work something out together.  

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Package clients: If you cancel with less than 48 hour notice or no-show for your session, you will lose that session from your package. Same if you are 15 minutes or more late to your session.

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New customers: Please take note of our cancellation policy before booking. Please note there is a 50% service fee for all appointments that are 15 minutes late or no show. If you need to reschedule, I’m happy to change your appointment for you. Call me at (816) 729-5324 or email me at amy@skinstudiokc.com. However, if you provide fewer than 48 hours notice when changing your appointment, please be aware that a 50% service fee will be applied.

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After the third cancellation you must pay for the service missed in full before Skin Studio KC will approve future appointments.

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Package Policy

If you have purchased a package of services, please note that you have 180 days to use all sessions in the package, starting on the day of purchase. This allows you 4-6 weeks between each session. No refunds will be given on unused sessions. Sessions within a package are not transferrable except 1 (one) session, which may be gifted to another person.  

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Product Return Policy

Unopened, unused products can be returned for a full refund within 14 days of purchase. Any product that has been opened can be exchanged or issued a studio credit within 14 days of purchase. 

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Skin Conditions Policy

I have extensive expertise in providing treatments for a wide range of skin concerns, and I’m looking forward to helping you transform your skin! That said, please be sure to disclose any existing skin conditions prior to your visit. This is done to ensure that I use proper products and techniques for your skin.

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For all acne facials and advanced chemical peels, please note that your booking includes a 30-min skin consultation and your post-treatment care kit. For best results, please be sure to review and comply with these instructions. Any questions you have, I’ll be happy to answer.

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Consent Forms

• Please download the Skincare Health Questionnaire Form and complete it prior to your facial appointment.

• Please download the Waxing Services Consent Form and complete it prior to your waxing appointment.

• If you are booking a Procell microneedling facial, please carefully review and comply with the pre- and post-treatment instructions, and complete the Procell screening form and consent form.

• For Rezenerate facials, please download and complete the Rezenerate Consent Form.

• For dermaplaning treatments, please download and complete the Dermaplaning Consent Form.

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